Frequently Asked Questions

Questions:

Everyday Specials:

Payment:

Shipping:

Returns:

Would you like to ask a question?

Everyday Specials

What everyday specials are available?

I offer kits with pattern and yarn. Yarn is 10% off when purchased in a kit.

 

Payment

Do you accept Credit Cards?

I accept credit cards through Paypal and Square

Do I have to have a Paypal account?

Do you accept Checks / Money Orders?

Yes! Check out the Checks / Money Orders page for simple step by step instructions on how to pay using this method. 

Do you accept Cash?

Only at Fiber Festivals. Check out my tour page! You can purchase yarn from me directly there using any payment option!

 

Shipping

United States

Canada

Everywhere Else

Returns

Do you accept returns?

Yes! As long as they are in the original condition from a smoke and pet free home. Make sure to email me in advance at: LavenderSheep (at) gmail (dot) com, so I can expect your return. Your item will be refunded after I receive and inspect your returned item. Shipping is only refunded if the item is defective.

Items may appear different between screens. I will refund except for shipping if the customer is dissatisfied. 

No refunds on Sale Items or Custom Orders.

Would you like to ask a question? 

Email me: LavenderSheep (at) gmail (dot) com or fill out my the form on the Contact Me! Page. 

2009 - 2015 LavenderSheep - Yvonne Ellsworth