Frequently Asked Questions

Questions:

Everyday Specials:

What everyday specials are available?

Payment:

Do you accept Credit Cards?

Do you accept Checks / Money Orders?

Do you accept Cash?

Shipping:

United States

Canada

Everywhere Else

Returns:

Do you accept returns?

Would you like to ask a question?

Everyday Specials

What everyday specials are available?

I offer kits with pattern and yarn. Yarn is 10% off when purchased in a kit.

 

Payment

Do you accept Credit Cards?

I accept credit cards through Paypal and Square

Do you accept Checks / Money Orders?

Yes! Check out the Checks / Money Orders page for simple step by step instructions on how to pay using this method. 

Do you accept Cash?

Only in person at my studio.

 

Shipping

United States

$5 for shipping & handling for all orders

Canada

I will give you a quote before shipping.

Everywhere Else

I will give you a quote before shipping.

Returns

Do you accept returns?

Yes! As long as they are in the original condition from a smoke and pet free home. Make sure to email me in advance at: LavenderSheep (at) gmail (dot) com, so I can expect your return. Your item will be refunded after I receive and inspect your returned item. Shipping is only refunded if the item is defective.

Items may appear different between screens. I will refund except for shipping if the customer is dissatisfied. 

No refunds on Sale Items or Custom Orders.

Would you like to ask a question? 

Email me: LavenderSheep (at) gmail (dot) com or fill out my the form on the Contact Me! Page. 

2009 - 2017 LavenderSheep - Yvonne Ellsworth